Your local HVAC experts in New London, CT. From emergency repair to full system replacement, we handle every heating and cooling need.
Professional HVAC solutions for residential and commercial properties in your community.
Restoring reliable air conditioning performance requires more than replacing visible parts. Technicians measure refrigerant pressures, check compressor winding resistance, test run and start capacitors, and verify condenser fan operation to ensure every component of the cooling circuit functions within specification.
Professional smart thermostat installation goes beyond mounting and Wi-Fi pairing. Technicians verify your system has the necessary common wire, confirm compatibility with multi-stage heating and cooling equipment, and program setpoints and schedules tailored to your household for immediate energy savings.
A correctly sized heat pump installation eliminates the guesswork of mismatched equipment and undersized ductwork. Our technicians perform load calculations, verify airflow across the evaporator coil, and commission the system to manufacturer specifications for peak efficiency and longevity.
Whether you are purchasing a home, preparing for seasonal demands, or evaluating replacement options, a thorough HVAC inspection provides actionable data. Technicians measure airflow, test safety controls, assess AFUE and SEER performance, and deliver a written report with prioritized recommendations.
Heat pumps rely on a precise balance of refrigerant pressure, electrical components, and airflow to deliver efficient heating and cooling year-round. Professional repair addresses compressor hard starts, frozen coils, faulty thermostatic expansion valves, and auxiliary heat lockout conditions.
Professional AC tune-ups follow a multi-point inspection protocol covering thermostat calibration, condensate drain clearing, electrical connection tightening, and evaporator coil cleaning. Maintaining clean coils and proper superheat readings keeps your system running at peak rated efficiency.
When a mini-split displays error codes, produces weak airflow, or fails to reach setpoint, the fault often lies within the inverter board, thermistor sensors, or refrigerant circuit. Professional repair restores rated SEER output and eliminates the inefficient short cycling that drives up utility costs.
Ductless mini-split systems deliver zoned comfort without invasive ductwork, making them ideal for additions, garages, and older homes. Professional installation includes refrigerant line routing, condensate management, and electrical circuit provisioning to achieve rated SEER performance up to 33 in top models.
HVAC emergencies do not follow business hours, and a failed system in extreme temperatures puts your household at risk. Our technicians carry common replacement parts including capacitors, contactors, ignitors, and fan motors to resolve most failures in a single visit and restore comfort fast.
Maintaining safe and efficient boiler operation requires precise attention to water chemistry, flue gas temperatures, and combustion efficiency. Professional repair addresses leaking heat exchangers, malfunctioning aquastats, air-bound radiators, and ignition system failures to restore rated AFUE output.
Preventive furnace maintenance protects your household by identifying cracked heat exchangers, carbon monoxide risks, and failing ignition components before they cause a breakdown. Annual service preserves rated AFUE efficiency and ensures consistent airflow through cleaned blower assemblies.
Clogged dryer vents are a leading cause of residential fires, with lint buildup restricting exhaust airflow and causing the dryer to overheat. Professional cleaning removes compacted lint from the full vent run, verifies proper airflow velocity, and inspects the exterior termination for damage.
Indoor air quality suffers when ductwork harbors years of accumulated particulate matter, allergens, and biological growth. Thorough duct cleaning addresses every branch run, main trunk line, and register boot using agitation tools and high-powered vacuum extraction to restore clean airflow.
Properly sealed and insulated ductwork is essential for delivering rated BTU output to every room in your home. Our technicians repair collapsed sections, seal leaks with UL-listed mastic and mechanical fasteners, and verify balanced airflow across all supply registers after service.
A complete HVAC installation addresses every component in the comfort chain, from the air handler and condensing unit to the thermostat and ductwork. Technicians ensure proper airflow, verify refrigerant charge, and test all safety controls before handoff to guarantee reliable, code-compliant operation.
KIC Refrigeration has proudly served communities like New London (pop. 28,727) since 2013, delivering HVAC solutions that combine NATE-certified expertise with high-efficiency equipment from top-tier manufacturers. Our technicians understand the specific heating and cooling demands that Connecticut weather places on residential and commercial systems across the region, and they arrive prepared to handle them.
Every HVAC project in New London, CT starts with a comprehensive system evaluation — including static pressure testing and refrigerant analysis — and ends with a verified comfort check. We install equipment with SEER2 ratings up to 22 and AFUE ratings above 96 percent because the efficiency of the system matters just as much as the skill of the technician installing it.
The certifications, standards, and commitments that set our HVAC service apart.
We carry full general liability and workers compensation coverage on every job. Our HVAC license is current in every state we operate, and we pull permits when local codes require them. Your property and our crew are fully protected on every visit.
Every technician carries EPA Section 608 Universal certification for refrigerant handling — required by federal law for working with R-410A, R-22, R-32, and all regulated refrigerants. Your system is serviced by technicians who handle refrigerants legally and responsibly.
You receive a written estimate with itemized parts and labor costs before any work begins, and the final invoice matches. No diagnostic fees hidden in the repair bill, no surprise surcharges — just honest pricing you can verify and trust.
Our technicians live and work in the communities they serve. They understand local building codes, climate demands, utility rebate programs, and the HVAC challenges specific to your area. Local expertise backed by a nationwide service network means fast response and consistent quality everywhere.
HVAC failures do not wait for business hours and neither do we. Our emergency technicians are dispatched around the clock — nights, weekends, and holidays — so you never go without heat in winter or cooling in the peak of summer.
Answers to the heating and cooling questions our customers ask most often.
Yes. KIC Refrigeration provides around-the-clock emergency heating and cooling repair throughout New London and surrounding Connecticut communities. Whether your furnace fails during a cold snap and pipes are at risk of freezing, your air conditioner dies during a dangerous heat wave, or you detect the smell of gas near your equipment, our technicians respond quickly. Every service vehicle carries common replacement parts — capacitors, contactors, ignitors, blower motors, control boards, and refrigerant — so most emergency repairs are completed in a single visit. We do not charge extra trip fees for after-hours calls, and our dispatchers are trained to triage situations over the phone so the right technician arrives with the right equipment. Call us anytime and we will have a crew on the way.
Most residential HVAC installations in New London, CT are completed in 1 to 3 days depending on the system type, condition of existing ductwork, and complexity of the project. A straightforward furnace and air conditioner replacement on existing ductwork typically takes a single day — our crews arrive in the morning and commission the new system by afternoon. Heat pump conversions, ductless multi-zone installations with line sets routed through walls, and projects requiring new or modified ductwork may take 2 to 3 days. Commercial installations and whole-building systems can extend to a week. We schedule around your availability, coordinate all permits and inspections, and protect your flooring and walls throughout the process. Every installation concludes with a full system commissioning including airflow verification and refrigerant charge confirmation.
KIC Refrigeration installs and services all major HVAC equipment manufacturers in New London including Carrier, Lennox, Trane, Daikin, Goodman, Rheem, York, Bryant, American Standard, Mitsubishi, and Fujitsu. For ductless mini split systems, we specialize in Mitsubishi, Daikin, and Fujitsu units which are the market leaders in inverter-driven technology. We are not locked into a single manufacturer or distributor, which means our recommendations are based entirely on what best fits your home size, budget, efficiency goals, and existing infrastructure. Each brand offers different warranty structures, SEER2 ratings, and feature sets — from basic single-stage units to premium variable-speed communicating systems. Our NATE-certified technicians install every unit strictly to manufacturer specifications and register all warranties on your behalf.
As a guideline for New London homeowners, consider replacement when your system is 15 to 20 years old, when the repair cost exceeds 50 percent of a new system, when the equipment uses R-22 refrigerant which is no longer manufactured and costs $100 or more per pound, or when your system runs constantly without adequately heating or cooling your home. Additional indicators include frequent breakdowns — more than two per heating or cooling season — rising utility bills despite regular maintenance, uneven temperatures between rooms, and excessive noise or dust. The age thresholds vary by equipment type: air conditioners and heat pumps typically last 15 to 20 years, furnaces 20 to 25 years, and boilers 25 to 30 years. KIC Refrigeration provides honest repair-versus-replace assessments at every service call, including side-by-side cost projections for both options.
Absolutely. Modern high-efficiency HVAC equipment can reduce heating and cooling costs by 20 to 40 percent compared to systems installed 15 or more years ago. The improvement comes from advances in compressor technology, variable-speed motors, and smarter controls. In New London, upgrading from a 10-SEER air conditioner to a 16-SEER2 or higher unit delivers substantial monthly savings — the higher the SEER2 rating, the less electricity consumed per BTU of cooling. On the heating side, replacing an 80-percent AFUE furnace with a 96-percent modulating furnace means that 16 cents of every heating dollar previously wasted up the flue now heats your home. Heat pumps offer even greater efficiency, delivering 2 to 4 times more heating energy than they consume in electricity. KIC Refrigeration calculates projected energy savings for any equipment upgrade so you can see the return on investment before making a decision.
The ideal time for HVAC replacement in New London is during the shoulder seasons — spring and fall — when demand is lower, equipment availability is highest, and scheduling is more flexible. Contractors are less booked during these periods, which means faster installation timelines and potentially more competitive pricing. You are also more likely to find manufacturer rebates, utility incentive programs, and promotional financing during off-peak months. From a technical standpoint, moderate temperatures allow your new system to be commissioned and tested under less extreme conditions. However, KIC Refrigeration completes HVAC installations year-round in Connecticut and can often start within days of your approved estimate, even during peak summer or winter demand. If your current system is showing signs of failure, do not wait for the perfect season — a planned replacement is always better than an emergency one.
Hear what our customers have to say about the quality and reliability of our HVAC work.
"Good experience with the air duct cleaning. Two-person crew was efficient and professional. The house smelled fresher right away."
"KIC Refrigeration installed a new furnace for us last winter. The team was respectful of our home, wore boot covers, and cleaned up everything. Top notch."
"Had a smart thermostat installed and the tech took the time to walk me through every feature and set up the app on my phone. Really appreciated that."
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